Contact Us
We are a small, dedicated team passionate about maritime training and navigation education. Whether you have a question about your Beacon Arcade device, need help with setup, or want to discuss a custom order for your sailing school or club — we are here to help.
The best way to reach us is by email. We aim to respond to all enquiries within one to two business days.
What We Can Help With
- Product questions — specifications, compatibility, light patterns, and features of the Beacon Arcade lighthouse simulator.
- Setup and technical support — if you need assistance getting your marine navigation device connected or configured.
- Custom and wholesale orders — we offer special pricing for sailing schools, maritime clubs, scout organisations, and other educational institutions requiring multiple units.
- Invoice payments — organisations that require an invoice-based purchasing process are welcome to contact us to arrange this.
- Partnerships and reseller enquiries — if you are interested in distributing Beacon Arcade maritime training equipment in your region.
Response Time
We respond to all messages within one to two business days. For urgent matters related to an existing order, please include your order reference in the subject line to help us assist you as quickly as possible.
We take every enquiry seriously. Whether you are an individual sailor preparing for a night navigation course or a maritime instructor equipping an entire classroom with nautical training systems, you will receive a personal and informed response from our team.
Shipping Enquiries
We ship worldwide. If you would like to confirm delivery options, estimated times, or costs to your location before placing an order, please send us an email and we will provide full details.
Ready to get in touch?
Send your message to info@beaconarcade.com and we will get back to you within one to two business days.