Privacy Policy
Last updated: February 2026
Beacon Arcade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit beaconarcade.com or purchase our maritime training equipment.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Make a purchase (name, email address, shipping address, payment information)
- Submit a contact form or send us an email
- Request a quote or invoice for wholesale orders
Automatically Collected Information
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or search query
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders for our lighthouse simulator and marine navigation devices
- Send order confirmations and shipping updates
- Respond to your enquiries and support requests
- Improve our website and product offering
- Send marketing communications, where you have provided consent
- Comply with applicable legal obligations
Payment Processing
All payment transactions are handled by Stripe, a third-party payment processor. We do not store or process your full card details on our servers. Stripe processes your payment information in accordance with their own privacy policy and applicable financial regulations. By making a purchase on our website, you agree to Stripe's terms of service and privacy policy.
Cookies
Our website uses cookies to improve your browsing experience and to understand how visitors interact with our content. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies — required for the website to function correctly, including session management and the shopping checkout process.
- Analytics cookies — provided by Google Analytics, these help us understand which pages are visited and how users navigate the site. This data is aggregated and anonymised where possible.
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the website.
Information Sharing
We do not sell your personal information. We may share information with trusted third parties only where necessary:
- Stripe — to process payments securely
- Shipping carriers — to deliver your orders
- Google Analytics — to analyse website usage in aggregated form
- Legal authorities — where required by applicable law
Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using HTTPS.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Order records are typically retained for a minimum of seven years to comply with accounting and tax obligations.
Contact for Privacy Requests
If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to request deletion of your personal information, please contact us at:
We will respond to all privacy-related requests within 30 days in accordance with our obligations under applicable data protection legislation.